Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-68040

Government Authority located in Arizona; USA based organization looking for expert vendor for online tutoring services.

[*] Budget: Looking for Proposals

[*] Scope of Service:

(1) Vendor needs to provide online tutoring services
- Provide on-demand, real-time interactive professional tutoring services–no appointment necessary–as requested at both the associate and baccalaureate levels
- Provide access to a platform, as requested, for faculty, students, and staff to access tutoring services and related reporting and administrative functions as appropriate
- Provide different levels of access, functionality, and oversight among users at numerous sites.
- Provide quality assurance and customer care for services and support-maintaining a high student satisfaction rate,
- Tutoring must be available in the following core subjects at a minimum:
- Accounting/Finance
- Anatomy and Physiology
- Biology/Microbiology
- Business
- Biochemistry/Chemistry/Organic Chemistry
- Computer and Information Technology
- Liberal Arts/College Mathematics
- Statistics,
- For synchronous tutoring, students must be able to check a schedule of times when tutors are available during the day/evening/night and have access to real-time online synchronous delivery
- The following Technical Requirements are required at a minimum:
- The service must provide integration for students to access tutoring from within the Canvas Learning Management System (LMS).
- The service must provide the ability for students to access tutoring from within an internally-developed SharePoint-based LMS
- The service must provide the ability for students to access tutoring directly through industry-standard web browsers without navigating through an LMS
- The service should provide capacity for chat-based (non-AI), audio-enabled, and video-enabled tutoring sessions
- The service must be interactive in nature and provide for a variety of ways (e.g. whiteboard, screen sharing, etc.) to allow for a sequential display of problems and steps between the tutor and student
- The service must provide the ability to review individual students and their tutoring sessions using recorded sessions or other methods of session capture
- The service must provide a means to integrate Maricopa college-based tutoring services into the platform (e.g. scheduling of college tutors).
- The service platform must be able to be customized to an institutional brand/look and feel.
(2) All the questions must be submitted no later than April 6, 2023.

[*] Eligibility:

Onshore (USA Organization Only);

[*] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 20 April, 2023

Question Answer Deadline : Thursday, 6 April, 2023

Category : Software, System and Application

Country : USA

State : Arizona

RFP Expired

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