Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ASM-1572

Government Authority located in Colorado; USA based organization looking for expert vendor for maximo asset management services.

[*] Budget: Looking for Proposal

[*] Scope of Service:

(1) Vendor needs to provide maximo asset management services to the government authority located in Colorado.
- Hosting Environment and the technical support to manage the Hosting Environment that will enable agency to securely access the Program, via the Internet, and use the Program in accordance with the provisions of its associated license agreement
- The support to install any patches, fixes, and upgrades agency is entitled to receive under the software subscription and support agreement that pertains to the Program.
- Manage and maintain a Production Hosting Environment.
- Install the Program within the Hosting Environment and activate using the Program entitlements agency is authorized to receive in accordance with the associated license agreement for the Program.
- Provide agency with URL addresses for the Hosting Environment for agency to access the Program via the Internet.
- Provide industry standard Secure Socket Layer (SSL) encryption (128 bit or higher) for Content.
- Provide File Transfer Protocol (FTP) access to the Hosting Environment.
- Provide Single Sign On (SSO) and Multi Factor Authentication (MFA) integration services from to the application using agency’s SSO and MFA providers.
- Provide 24x7 monitoring of the Hosting Environment and the Program.
- Perform Hosting Environment system administration activities including but not limited to database updates, application deployments, application troubleshooting, and network optimization.
- Perform daily incremental backups and weekly full backups.
- Rotate backup tapes weekly to an off-site location as determined by IBM to retain such backup tapes for a three-month period.
- Provide, manage, and maintain a Development Environment
- Install the Program within the Development Environment and activate in accordance with the Program entitlements agency is authorized to receive with the associated license agreement for the Program.
- Configure the Program for the number of Development Users, as specified by agency to access and use the Program.
- Configure and support any report design software in use for Maximo reporting by agency, eg BIRT, Crystal Reports.
- Provide a web link for Internet access to the Development Environment.
- Provide FTP access to the Development Environment.
- Perform hardware and operating system administration activities including but not limited to database updates, application deployments, application troubleshooting, and network optimization.
- Provide a web link for Internet access to the Test Environment.
- Provide FTP access to the Test Environment.
- Provide, manage, and maintain a reporting environment equivalent to agency’s existing configuration including applicable data connections.
- Provide migration services from our existing host to the new hosting environment, including data.
(2) An optional pre-proposal conference will be held on March 23, 2023.
(3) All questions must be submitted no later than April 6, 2023.
(4) The contract period will be for three years.

[*] Eligibility:

Onshore (USA Organizations Only)

[*] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[*] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Thursday, 20 April, 2023

Pre-proposal Conference Date : Thursday, 23 March, 2023

Question Answer Deadline : Thursday, 6 April, 2023

Category : Asset Management, IT Services (Computer Maintenance and Technical Services), Networking Services and Supplies, Software, System and Application

Country : USA

State : Colorado

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