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ITES-4954 - Ireland - Managed IT Service Support Service - Deadline February 13,2023

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-4954

Government Authority located in Ireland based organization looking for expert vendor for level managed IT service support service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide managed IT service support service.
- Remote and onsite support and maintenance, procurement and asset tracking (software and hardware), project management, implementation and support and high-level consultancy
- Information Technology Infrastructure Library (ITIL) services framework.
- Monitoring and preventative maintenance of all business-critical systems and services to identify potential performance, capacity and security issues with the aim of resolving them before they impact services to users
- Internet Service Provider (ISP) – Digital well, Virgin Media, Eir
- Telecoms/Voice Over IP (VOIP) IP Telecom
- Managed Print Service Providers
- Hardware Vendors – various, including Dell, HP, SonicWall
- Software vendors – Microsoft, Sage, Funder CRMs
(2) All question must be submitted no later than February 3, 2023.

[C] Eligibility:

Onshore (Ireland organization Only)

[D] Work Performance:

- Performance of the work will be Offsite.

Expiry Date : Monday, 13 February, 2023

Category : IT Services (Computer Maintenance and Technical Services)

Country : Ireland

State :

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