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EXTRA-22105 - USA (Cambridge, Massachusetts) - Employee Assistance Program Services - Deadline October 13,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EXTRA-22105

Government Authority located in Cambridge, Massachusetts; USA based organization looking for expert vendor for employee assistance program services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide employee assistance program services including counseling in areas of alcoholism and substance abuse, family difficulties, stress and stress related problems, gambling, monetary and financial problems, legal troubles, family violence and other personal difficulties that interfere with work to the government authority located in Cambridge, MA.
- The proposer shall provide a twenty-four (24) hour, seven (7) day a week telephone access and live response to that access line; emergency calls shall be responded to within two (2) hours of submission; calls other than emergency calls will be responded to the next day.
- The proposer shall provide a minimum of four evaluation counseling sessions per incident prior to referral to fee-based providers (unless clinically contraindicated because of emerging needs for specialized service; for example, life threatening situations for family members of employees, etc.).
- The proposer shall provide a quarterly reporting system which will summarize period activities, orientation schedules accomplished and results, employee utilization statistics, training
schedules, quarter to quarter program comparisons and evaluative measurements, trend data (visa vis utilization, correlation, wellness, back-log), and recommendations for program
improvements and modifications.
- Services must include online access to information in the areas of mental health and emotional well-being, substance abuse, work and life balance, personal safety, family concerns, financial and legal issues, health and wellness, professional development, and workplace effectiveness.
(2) All questions must be submitted no later than October 5, 2022.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

NA

Expiry Date : Thursday, 13 October, 2022

Question Answer Deadline : Wednesday, 5 October, 2022

Category : Professional, Consulting, Administrative or Management Support Services, Staffing Services

Country : USA

State : Massachusetts

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