SW-60286 - USA (Oregon) - Acquisition and Installation of Dispatch Software - Deadline September 10,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-60286

Government Authority located in Oregon; USA based organization looking for expert vendor for acquisition and installation of dispatch software.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide acquisition and installation of dispatch software.
- Utilize a scalable commercial or open-source enterprise data platform. Data should be encrypted at-rest and in-transit with secured access to APIs for datasets, metadata, and integration.
- Utilize an industry standard computerized Geographic Informational System (GIS) mapping system that can use commercially available geographic information datasets. The County utilizes the ARCGIS platform.
- A cloud-based system should be available where appropriate, and the County’s preference is for a SaaS cloud system.
- Report Generation, Data Analytics, and Dashboard The user must be able to:
1. Create ad hoc reports with the use of an industry standard ad hoc report writer.
2. Provide totals of trips booked, unscheduled, cancelled, and no-shows.
3. Generate Driver Sheets
4. Export trip information directly from the application such as the number of trips, total
fares, total mileage, revenue mileage, etc using a variety of filters
5. Create standard reports including, but not limited to:
- Reservation History
- Daily Validation
- Revenue Data
- Ride Data
- Ride Status
- Ride Details
- Ride Demand
- Trip Data
- Employee Payroll
- GIS Map The user must be able to:
1. View trip starting points and destinations on the GIS map.
2. View specified locations on the GIS map.
3. Geocode new locations automatically, or manually when required.
4. Zoom in and out, move around the map and return the map to its original size and location
- Customer Management The user must be able to:
1. Create an unlimited number of passenger profiles that contains all necessary contact and certification information, and that can be stored and accessed by other partner agencies.
2. Maintain trip notes that display on driver manifests (paper and electronic), and during booking.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Saturday, 10 September, 2022

Category : Software, System and Application

Country : USA

State : Oregon

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