ITES-3752 - USA (Atkinson, New Hampshire) - Information Technology Support Service - Deadline November 4,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-3752

Government authority located in Atkinson, New Hampshire; USA, based organization looking for expert vendor for information technology support service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide information technology support service to manage and maintain the IT infrastructure to the government authority located in Atkinson, NH.
- Creation of user accounts
- Archiving of user accts and associated data when appropriate
- Mail server administration (MS Exchange)
- Home directories created
- Shared departmental folders created
- Review all ancillary programs, including but not limited to firewall, back-up/disaster recovery, antivirus programs, etc. for updates and confirm system maintenance checks are being performed
- E-mail Archiving
- Maintain properly functioning configurations
- Server, workstation, printer, network device consultation, configuration, and installation, software updates, network troubleshooting
- Suggestions and plans on general IT infrastructure improvements
- Utilization of hardware, software, and services that check traffic, block restricted sites, and prevent cyber-attacks are to be reviewed and recommendations are to be mad
- Monitoring of networks for errors and utilization.
- Monthly report of all service calls
- Monthly reports of key server and network utilization
- Review server and firewall logs monthly.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 4 November, 2021

Category : IT Services (Computer Maintenance and Technical Services)

Country : USA

State : New Hampshire

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