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ITES-3749 - USA (Greensboro, North Carolina) - Managed Information Technology Services - Deadline October 28,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-3749

Government Authority located in Greensboro, North Carolina; USA based organization looking for expert vendor for managed information technology services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide managed information technology services to better align its resources, team member staffing, add-on services provided, and support of that it was better served by a comprehensive managed services approach for IT planning and support to the government authority located in Greensboro, NC.
- Employee security awareness training
- Live helpdesk support
- Support for Office 365 Products
- Human Resources onboarding
- Email Infrastructure & Support
- Internet Access and Security
- Email, website, etc... to facilitate daily operations
- Onsite and offsite support
- Security System monitoring and review
- 24/7 System Monitoring and Response
- Local and Wide Area Network Design, Configuration and Support
- Network Support
- Mobile device management
- Audiovisual technology support
- Telephony support
- Leased Technology equipment Inventory support, including but not limited to, copier, printers, fax, etc.
- Long term technology strategy planning
- Software licensing– oversight of automatic renewal of software applications and maintenance
- Public Safety device support
- Online GIS mapping and visualization services
- IT and Technology Project Management
(2) All question must be submitted no later than October 22, 2021.

[C] Eligibility:

- Onshore (USA ONLY);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Thursday, 28 October, 2021

Question Answer Deadline : Friday, 22 October, 2021

Category : IT Services (Computer Maintenance and Technical Services), GIS Services

Country : USA

State : North Carolina

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