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SW-48758 - USA (Hawaii) - Prescription Drug Monitoring Program System - Deadline October 25,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-48758

Government Authority located in Hawaii; USA based organization looking for expert vendor for prescription drug monitoring program system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide e a fully hosted prescription drug monitoring program database and web-based (or Software as a Service, SaaS) application with real-time data collection and interoperability capability with other state prescription drug monitoring program systems, pharmacy management systems, and electronic healthcare record systems.
- Requires collecting data from reporting entities, hosting the data in a secure site, coordinating data management securely, and being able to establish a secure web-based portal with graphical internet interfaces to include standard browsers to facilitate automated communication for authorized users.
- Prepare and provide to statutorily authorized dispensers, as indicated by state department of public safety, any instructions necessary to comply with the reporting requirements, including technical assistance.
- Receive electronic prescription information transmitted directly from the dispensers, 24/7/365.
- Provide a secure mechanism for collecting and uploading for dispensers of controlled substance prescriptions required to be reported in a standardized format.
- The application will support data submission in all industry standard formats including, batch file transmissions, manual, and automated data entry via the data collection web portal, SFTP, and TCPIP.
- Provide a secure web portal to allow for manual entry for low volume uploads.
- Must have ability to collect controlled substance prescription data in accordance with state statute, which is currently a minimum of once every seven days, from pharmacies and from state-controlled substance registrants authorized to dispense.
- Provide data access, data management, and data cleansing capabilities seamlessly integrated with data mining for ease of data analysis.
- Provide capability for geocoding of patients, prescribers, and dispenser locations to enable geographic analysis of the relationships to identify potential criminal activity, abuse, or a localized trend in a specific health-related issue.
- Provide a mechanism that will identify, and cluster records associated with an individual patient based on patient details, even if the records vary slightly in name, nickname, alias, multiple addresses, slight variations in date of birth, or other demographic information that may not exactly match within a cluster of patient records.
- Provide a secure website for access to the information in the database system.
- Provide fully configurable registration settings that allow the state to select which fields to require for individual user roles.
- Allow registrants to upload one or more documents as part of the registration process. These documents can be reviewed by an administrator prior to granting access to the system. The administrator can upload documents on the registrant’s behalf.
- The system shall permit a registered user to establish delegate accounts for their agents, and further, shall provide a mechanism for the user to monitor the system activity of their delegates.
- Provide a toll-free number and email address by which users may contact the selected vendor’s Helpdesk for support with submissions, web-based collection, analysis, reporting and the administration of passwords and user accounts. The toll-free number shall be staffed by persons located within the United States of America 24/7/365.
- Provide masked data for population health use and reports if requested.
- Employ an accredited independent assessor to scan operating systems, infrastructure, and web applications on an annual basis.
- Provide a disaster recovery plan for data pertaining to the database system in the event the system is unavailable due to human error, equipment failure, or a natural disaster.
(2) A mandatory informational meeting will be held on October 1, 2021.
(3) All questions must be submitted no later than October 8, 2021.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Monday, 25 October, 2021

Pre-proposal Conference Date : Friday, 1 October, 2021

Question Answer Deadline : Friday, 8 October, 2021

Category : Software, System and Application, Web Design and Development

Country : USA

State : Hawaii

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