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ITES-3687 - USA (Frankfort, Kentucky) - Technical Assistance Services for Child Care Programs - Deadline September 30,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-3687

Government Organizations Authority located in Frankfort, Kentucky; USA based organization looking for expert vendor for technical assistance services for child care programs.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide technical assistance shall complete administrative functions for disbursement of child care programs grant to the government authority located in Frankfort, KY.
The vendor shall:
1. Develop and implement a rolling application process for Child Care Programs seeking payments. The application for the process will be provided Child Care Programs, and the vendor will send the applications to the Child Care Programs through DocuSign, or similar platform. All Child Care Programs applications will be sent/received via DocuSign, or similar platform.
a. All CCP’s shall have to apply once to qualify, then again, each time the Child Care Programs rises in tiers. Each time
a new tier is requested, the Child Care Program will need to verify payroll documentation to support the movement in tiers.
2. Provide:
a. Technical assistance for all Child Care Programs applying for the grant.
b. Maintain a call center to provide technical assistance.
c. Create the system or tool that will allow for follow-up with providers regarding this information via the vendor call center.
d. Maintain the records for seven years after the completion of the contract.
c. Assist providers with documentation needed throughout the process with applications, documentation, and any other information needed to support the funding.
e. Provide a list of FAQs’ to the Child Care program’s.
3. Approve the list of child care programs to receive quarterly payments on a 3-tiered payment system based on the rolling application dates and submit to CHFS two weeks following each application period cut-off. The list of approved Child Care Programs must be submitted in a format preapproved by CHFS.
4. Collect monthly data from the child care programs receiving funding and provide data analysis on the information collected. Monthly data required to be provided to DCC:
a. The actions the vendor has taken to provide support;
b. How many Child Care Programs applied;
c. What Child Care Programs were approved/denied-and if denied the reason why-and if denied the reason why;
d. How many Child Care Programs changed tiers; and
e. How long did it take the Child Care Programs to make the change (increase employee rate of pay.)
5. Conduct 100% auditing of child care programs that have committed to increase pay rates with grant funding by reviewing payroll records four months after payment is received (when center is moving to the second or first payment tier). These audits shall be desk audit only, no onsite audits are required.
a. Review a sample to show that each employee is being paid at the specified amount reported by the Child Care Program.
b. If a CCP moves up in tiers, an audit shall be completed to verify the movement.
6. Request all audit documentation via DocuSign, or similar platform.
7. Testify via phone if needed regarding audit finds at an appeal hearing.
(2) Contract period will be for two years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 30 September, 2021

Category : IT Services (Computer Maintenance and Technical Services), Billing Services, Call Center and Answering, Software, System and Application

Country : USA

State : Kentucky

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