SW-48037 - Canada (British Columbia) - SaaS Parking Mobile Payment Services - Deadline September 28,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-48037

Government Authority located in British Columbia; Canada based organization looking for expert vendor for SaaS parking mobile payment services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide SaaS parking mobile payment services
- providing, commissioning and integrating the System with the City’s associated parking technologies such as single space meters, pay stations, payment processor, and enforcement systems (both handheld and vehicle-based).
- Ability to integrate with the City’s existing bylaw enforcement system T2 Flex and Genetec Autoview LPR systems,
- Ability to download the payment application to and operate on: Android, iOS operating systems as native or web based applications, and any operating system that emerges within the term with equivalent market share to these established systems. Please identify minimum operating system version supported,
- Data Safe Harboring, such that if the vendor ceases business, the data is maintained for City use,
- white label or private label capability, with support for, and integration with any existing City branding or mobile applications,
- customer reminder of pending expiration of parking time and top-up capability to extend parking time,
- prepaid wallet options, including open wallet functionality with potential for integration with transit authority payment systems as well as a per-transaction fee option,
- countdown timer option for the mobile payment app, i.e.) indicating time remaining for paid parking,
- expedited customer registration options (i.e. online or mobile),
- an ongoing marketing/promotional campaign to increase utilization of the System, including promotion through a variety of media types,
- the System shall be capable of providing a range of standard financial and statistical reports, as well as the ability to create personalized City-defined reports. The System shall be capable of saving reports in a variety of formats, including at a minimum Microsoft Excel,
- the System should be capable of producing quick financial summary reports, including the capability to filter results by customer time period, location, and reporting period,
- the System shall be intuitive, easy to use, and menu-driven through a graphical user interface able to monitor real-time transactions and able to manage administrative access levels,
- provide City-branded mobile payment systems and registration options e.g. website,
- integrate with existing pay station signage,
- the Contractor shall provide a qualified project manager to serve as and be empowered to act as its representative in providing project management services throughout the implementation, commissioning and testing of the System,
- provide a test period of two weeks. During the test period, all functionality of the System shall be verified by a sequence of transactions and reports replicating actual usage and conditions,
- integration of current parking pay stations, enforcement systems, and other parking  technologies with the System,
- Software for city use is delivered. This includes interface software for the enforcement applications and interface software for the integration of payment to the financial accounting system,
- The Systems supports natively and/or through Application Programming Interface (API) read/write access for integration with third-party software, hardware, and systems,
- System supports multiple data exchange methodologies including Native API, web service, messaging. Please explain any additional formats,
- System supports data import and export in multiple formats including XLS, CSV, TXT, XML, JSON. Please detail the formats available,
- The system can support meta data and master data management,
- System has ability to change language options for customer facing interfaces,
- System interface has configurable hotkeys/key combinations,
- The System is able to create customizable fields to record additional  information that can be used and/or reported on.

[C] Eligibility:

Onshore (Canada organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Tuesday, 28 September, 2021

Category : Software, System and Application, Mobile Application Development

Country : Canada

State : British Columbia

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