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EXTRA-14117 - Canada (North Vancouver, British Columbia) - RFI for Pension Administration Services - Deadline September 24,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EXTRA-14117

Government Organizations Authority located in North Vancouver, British Columbia; Canada based organization looking for expert vendor for pension administration services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide pension administration services for four defined benefit pension plans for their employees and former employees including for management and confidential employees is a registered plan for its current and former management and confidential employees, supplemental employee retirement plan is an unfunded plan that provides benefits in addition to the management plan for benefits solely to compensate for income tax act limitations imposed on benefits determined under the management plan formulas to the government authority located in North Vancouver, BC.
- Pension administration services may include,
b) provide a call centre with a unique phone number for employees and retirees for pension and post-retirement benefit inquiries;
c) develop, maintain and host a secure member self-service website (in English) that provides a pension calculator, buyback calculator, member self-service and Plan information (ability to post documents on for member access);
d) administrator access to plan sponsor tools including a plan sponsor platform and plan sponsor standard reports;
e) manage regular pensioner audits;
f) manage member searches;
g) complete and file required government filings (for example, pension adjustments, past service pension adjustments);
h) work with the Plan’s pay agent to complete the processing of pension payments and lump sum payments to former members and to issue T4A’s and tax reporting as required;
i) perform required reconciliation to pay agent records; and
j) pension plan education for plan members.
(2) All questions must be submitted no later than September 15, 2021.
(3) Contract period will be for five years.

[C] Eligibility:

- Onshore (Canada Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 24 September, 2021

Question Answer Deadline : Wednesday, 15 September, 2021

Category : Professional, Consulting, Administrative or Management Support Services, Call Center and Answering, Software, System and Application, Web Design and Development

Country : Canada

State : British Columbia

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