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SW-43602 - USA (Oregon) - Mail Sorting Tracking Solution - Deadline May 11,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-43602

Government Authority located in Oregon; USA based organization looking for mail sorting tracking solution.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide mail sorting tracking solution.
1. Track physical mail trays and batches of documents throughout our mailroom environment; from receiving to imaging,
2. Report on the chain of custody of physical documents,
3. Create and track unique identifiers for trays and batches of mail,
4. Associate mail trays with the batches created following document preparation,
5. Provide real-time production reporting on manual and automated processes,
6. Monitor in real-time user progress on work, including indicators when performing below standard or may need additional work delivered,
7. Integrate with Agency’s two (2) IBML 6450 scanners and database to automate and update the chain of custody of batches,
8. Integrate with Agency’s two (2) IBML 6450 scanners and database to automate SLA tracking,
9. Track documents after scanning for short-term storage,
10. Automate retention rules by alerting users when scanned documents are ready for destruction,
11. Set production standards for a variety of jobs and tasks,
12. Set an SLA by tax type,
13. Set a retention schedule for a variety of work types (Example: checks vs. other documents),
14. Automatically count and report in real-time envelope counts from Agency’s three (3) OPEX Omation 206/306 letter openers and associate these counts with an operator, job, and tray and log this information in real-time across Agency’s LAN,
15. Automatically count and report in real-time envelope counts from Agency’s six (6) OPEX M72 Rapid Extraction Desks and associate these counts with an operator, job, and tray and log this information in real-time across Agency’s LAN,
16. Track up to 60 concurrent users performing a variety of manual processes,
17. Operate with Microsoft SQL server for integration with a variety of existing systems,
18. Integrate with Agency’s front-end paper tax return and payment processing system, Quick Modules, for real time monitoring of workload and workflow in the mail room via its Workflow Monitor module, 19. Track the receipt of certified mail, UPS, FedEx, and other barcoded mail.
(2) All questions must be submitted no later than May 6,2021.
(3) A contract term will be for one year.

[C] Eligibility:

Onshore (US Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Tuesday, 11 May, 2021

Question Answer Deadline : Thursday, 6 May, 2021

Category : Software, System and Application

Country : USA

State : Oregon

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