Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4869

Government Authority located in Virginia; USA based organization looking for expert vendor for flexible spending account administration and health reimbursement account (HRA) administration services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide flexible spending account administration and health reimbursement account (HRA) administration services
- Provide necessary, appropriate, consistent, and high-quality administrative services,
- Provide legally compliant plan document, SPD and employee communication Materials,
- Provide support and guidance to human resource staff related to questions and issues regarding administration of flexible spending accounts (FSA) and health reimbursement accounts (HRA),
- Provide enrollment support by providing materials and attending open enrollment meetings to explain Flexible Spending Accounts if requested,
- Provide a point of contact to Human Resources to be responsible for customer service, problem resolution, and expediting services related to overall performance of the contract,
- Prepare and furnish eligible employees with communications material for enrollment purposes that define all covered expenses, limitations and exclusions, procedures for filing claims, and reimbursement procedures,
- Maintain central claims and membership files and records of claims reimbursements for each covered member,
- Provide state-of-the-art tracking and claims payment services,
- Furnish periodic statements and notices to participants reflecting their account balances; and provide participants with easy access during the plan year to their account balances, claims status, and claims reimbursement via website,
- Direct deposit of reimbursements in participant bank accounts,
- Provide a combined FSA and HRA debit card free of charge,
- Must accept the data feed file format and layout with no changes, and update eligibility files from each organization twice per month.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 8 February, 2021

Category : Medical Billing and Coding

Country : USA

State : Virginia

RFP Expired

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