SW-39985 - USA (Oregon) - Legal Case Management System - Deadline February 12,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-39985

Government Authority located in Oregon; USA based organization looking for expert vendor for legal case management system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide legal case management system for prosecution, civil litigation and general counsel
- Forms Management – These services facilitate the creation, modification and usage of electronic forms to capture case-related information in a structured, consistent format. These services, limited to case management support needs, assist with the development and management of electronic forms, including form field design and data entry validation to assist users with entering relevant,
- Reports Generation – Many kinds of reports need to be generated from a case file, including case data reports, case status reports, which can be shared with supervisors, managers and clients, and a variety of performance reports. Reports generation services support the organization and presentation of data into a useful, relevant format, including built-in reports as well as custom built reports,
- Search and Query – These services include the ability for users to search and browse through case, people, and event data to find all records that match the search criteria. Examples include data entered by a certain attorney or cases that were decided in a particular jurisdiction, or records that contain a particular term,
- Security and Privacy – These services define the capabilities needed to support effective measures to protect and safeguard information and systems from inappropriate or unauthorized use, alternation, loss, or destruction and include, but are not limited to: ensure continuous observation of security rules and regulations; ensure appropriate level of protection for case related information and data; ensure data is protected against unauthorized modification, use, destruction, or disclosure; and assure confidentiality, integrity, and availability,
- Case Data Management – Case file data management services determine what data elements should be captured and how data should be used and stored. These services facilitate the storage, processing, exchange and general administration of case related data in the case file. The case file is utilized to provide management oversight to prosecution, civil litigation and general counsel, e.g. management of case related resources, assignments, authorizations and status changes, including metrics and accomplishments,
- Client Management – The need for services to support the management of day to day client relationships and interactions. Clients include other City departments such as the police department, municipal court and the finance department,
- Calendaring – Calendaring for multiple people, including cross-access for all department members, multiple cases, schedule entries for upcoming court appearances, filing deadlines, meetings, and hearings for multiple courts, with customized views and printing and tickle events,
- Performance Measurement – These services are concerned with the development, refinement, and usage of performance metrics,
- Business Rule Management – Business rules and workflows are reflected in locally determined practices or procedures that govern the way that routine business activities are performed,
- Resources and Assets Management – These services will supply the capability needed to support the management of resources and assets, including workforce management services used by supervisors and managers faced with the challenge of supplying scarce resources to satisfy a fluctuating demand for those resources,
- Records Management – Ability to archive and retrieve closed files, and associated data and documents, in an easy and efficient manner,
- Document Management – This service will provide the ability to generate, modify, store, retrieve, and archive case specific documents within the proposed application,
- Discovery – Ability to receive and process discovery requests electronically, including Bates stamping, redacting, and indexing features to expedite process,
- Customization – This service must have the ability to be customized in order to fully support each area of practice within the department - Prosecution, Civil Litigation and General Counsel,
- System Integrations - This service includes the ability to build integrations between proposed system and other City systems hosting relevant case and justice data. Example systems integrations include the RMS (Records Management System) and evidence management system used by the police department as well as the court management system used by municipal court,
- Compatibility – This service must have the ability to interface with other software currently used by the Legal Department, including but not limited to: all Microsoft Office products, AdobePro, eCopy and Laserfiche. OJIN and LexisNexis research tools preferred but not required,
- Hosted vs On Site – Proposer

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 12 February, 2021

Question Answer Deadline : Monday, 1 February, 2021

Category : Software, System and Application, Case Management Services

Country : USA

State : Oregon

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