Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-39093

Government authority located in California; USA, based organization looking for expert vendor for call-in management system.

[A] Budget: looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide call-in management system to manage constituents that call in to provide comments to the during public meetings.
-  allow constituents to request to speak online on specific agenda
- allow constituents to receive call in instruction via email
- allow the request to speak webform to dynamically update depending and manage callers efficiently.
- maintain a log of the information provided on the form
- ability to check for validity of email address and phone number on the form
- ability to include a request for language translation and indicate which language is requested on the webform
- collect and house the webform data in a database
- allow constituents that requested to speak to call in to the system portal
- web-based and accessible from any PC, tablet or mobile devices
- ability to manage callers in an efficient and effective way.
(2) All questions must be submitted no later than December 16, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 30 December, 2020

Question Answer Deadline : Wednesday, 16 December, 2020

Category : Software, System and Application

Country : USA

State : California

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