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SW-39109 - USA (Florida) - Intelligent Transit System Technology Software - Deadline December 22,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-39109

Government Authority located in Florida; USA based organization looking for expert vendor for intelligent transit system technology software.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide intelligent transit system technology software to manage customer files, generate schedules, and assist or eliminate the reliance on manual schedule production.
- The proposed solution must reduce manual duplication of data, increase accuracy of statistical reporting, billing, and provide management with higher levels of oversight in the operations area.
- The system must be able to import existing databases for ease of implementation.
- System shall have capability to perform fully automated scheduling, either in batch mode or in the scheduling of individual trips.
- The system shall provide dispatchers with web-based tools to proactively manage on time performance, no-shows, cancellations, subscriptions, and late trips.
- The system shall automatically send updates of the dispatched trips to the mobile data terminals and tablets.
- The scheduling process shall be completely automated and have a proven capability to function without a scheduling position initiating the scheduling.
- The automated scheduling process shall continuously look to improve schedules based on real time operating factors such as cancellations, no- shows, vehicles positions, driver performance, etc.
- System shall be capable of scheduling trips to established runs taking into account system labor rules including, but not limited to, operating hours, breaks, and employee work hours.
- System shall be capable of registering new clients, capturing information about addresses, disability type, space requirement, load and unload time, fares, payment options, eligibility conditions, funding sources, etc. while a customer service agent has the new customer on the telephone.
- The software must incorporate GIS capabilities and allow user access to map views of the service area; individual routes or runs, and stops; specific street address; or other specified user-defined zoom levels.
- System shall have the capability to use street level GIS map data speed to calculate driving and length duration during the scheduling process.
- System will also have the capability to use the street GIS level map data to identify one-way street information while calculating drive length and duration.
- Ability to use on Apple iOS, Android, and Windows operating systems with iPhone.
- Android, and mobile website apps offered free to the customer.
- Compatibility with standard browsers, i.e. Firefox, Chrome, Internet Explorer, Safari, and Android’s native browser.
- Apps should display real-time bus locations, ETAs, bus stops, and routes on a familiar web map i.e. Google Maps, Mapbox, Apple Maps, etc. Routes should be able to be viewed individually or as the entire system.
(2) All questions must be submitted no later than December 10, 2020.
(3) Contract term will be three years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 22 December, 2020

Question Answer Deadline : Thursday, 10 December, 2020

Category : Software, System and Application, Mobile Application Development

Country : USA

State : Florida

RFP Expired

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