NET-3787 - USA (Katy, Texas) - Internet Access Transport Services - Deadline December 17,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: NET-3787

Government Authority located in Katy, Texas; USA based organization looking for expert vendor for internet access transport services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide internet access transport services to the government authority located in Katy, TX.
- 1 x 10 Gb Ethernet Transport Services with option for additional 10 Gb Transport Service from July 1 to June 30 of contract terms.
- Online Reporting. The service provider will provide access to online reports or portal containing historical network traffic information, service orders and/or trouble tickets.
- Network Monitoring. Services will be monitored on a 24x7x365 basis.
- Technical Support. Provide technical support on a 24x7x365 basis.
- Provides technical support for service-related inquiries.
- Escalation. Provide an escalation process, timeline and person responsible at each interval until problem resolution.
- The service should be an optical wave service, MPLS or Lit fiber service with low latency and high reliability.
- Service Provider Infrastructure. The service will provide a highly available, robust infrastructure of fiber and provider’s equipment to deliver the service.
(2) All questions must be submitted no later than December 3, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 17 December, 2020

Question Answer Deadline : Thursday, 3 December, 2020

Category : Networking Services and Supplies

Country : USA

State : Texas

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