SW-38847 - USA (Virginia) - Digital Learning Management System - Deadline March 23,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-38847

Government Authority located in Virginia; USA based organization looking for expert vendor for digital learning management system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide digital learning management system assistance with implementation and
integration with other existing systems and software.
- This includes the establishment of a new cloud hosted environment suitable for supporting us
implementation, branding, configuration, integration with external data sources and vendors as required to replace the existing configuration. Once a system configuration has been established, there shall be technical assistance and automation tools provided to Information Technology Services (ITS), Center for Learning and Teaching (CLT) and faculty to migrate all existing course content and student information from the current system to the proposed system.
- The offeror must control supporting technical and financial resources to ensure the proposed solution is successfully designed, developed, implemented and tested for problem free and scalable delivery, and is capable of continued post ‘go-live’ maintenance and support to provide program development and enhancement for platform solution extensibility. At a minimum, any potential Offeror must:
1. Provision a Digital Learning Environment for use with the offered licensed solution.
a. Provision at a minimum three (3) cloud-based environments that include licensing and use of the
proposed solution that are accessible to the University. This shall consist of a Development/Staging,
Test, and Production environments.
1. Production environment shall minimally include:
a. supporting an average of 45,000 active users each academic semester.
b. ability to provision user accounts manually or through automated integration with external systems (see IV.C.2.1)
c. storage for course material and content for up to 12 TB of data on a continuous manner with options for expansion as data needs change. This storage requirement does not include storage requirements for any associated database that would be required to manage the Digital Learning environment. (i.e. database and content storage should be considered separately)
d. supporting an average of 35,000 daily logins which may be spread over both web and mobile traffic with peak logins over 45,000 per day.
e. adequate system resources to provide scalability to ensure system availability during peak need periods (beginning of semesters, mid-terms & final exam time periods). If performance anywhere in the architecture operates above 60% of capacity for a 24- hour duration, additional resources shall be automatically applied to the environment to improve performance.
f. Service Level Agreement (SLA) with an uptime 99.7%.
g. Integration with University authentication systems through a minimum of SAML 2.0.
h. availability to University personnel through SAML or local authentication.
i. supporting individual user accounts for all users with user and group-based roles to provision a defined access to the system. The proposed system shall allow for the creation of new and modification of existing roles to meet the University need.
j. the environment shall be backed up and provide at a minimum for Business Continuity with a 24-hour Real Time Objective (RTO) and a 12-hour Recovery Point Objective (RPO).
- For more information describe in document.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 23 March, 2021

Category : Software, System and Application

Country : USA

State : Virginia

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