SW-35865 - USA (New Hampshire) - Office-365 Licensing and Implementation Services - Deadline August 11,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-35865

Government Authority located in New Hampshire; USA based organization looking for expert vendor for office-365 licensing and implementation services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide licensing, migration, and implementation of office-365 with hosted email service from the existing office 2016 with exchange 2013 environment.
1. Acquire Licensing
- Office 365 licenses based on defined user needs
- Barracuda complete or total email protection
2. Assessment and Preparation
- Review environment to gather and capture information about existing infrastructure
- Identify potential challenges with migration and propose solutions
- recommend end user training material based on best practices: lunch and learn, web based training, and written materials to be distributed by town IT team
- Planning considerations for active directory synchronization and single sign on
- Develop and present migration strategy
- Structure new office 365 environment to meet organizational needs
- Deploy Azure AD
- Coordinate changes required to configure MFA for VPN
- Provide “train the trainer” training to town IT team
- Work with town IT team to ensure environment is optimal for migration
3. Migration
- Assign licensing to end users
- Establish Microsoft SharePoint and Teams structure
- Execute plan to migrate on premise exchange to exchange online
- Work with city IT team to properly configure email firewall and threat protection
- Ensure all services are running optimally and match the existing policies that are in place
4. Documentation and Project Management
- Prepare and present planning and configuration documents
- Create project schedule
- Coordinate kick-off meeting with all involved parties
- Provide office 365 admin best practices documentation
- Weekly updates throughout project
- Completion meeting with handoff of all configuration documents
- Post migration documentation for clean-up up of temporary accounts, configurations, and systems no longer used
5. Support Services
- Train town IT team on the end-user deployment process
- Engineering support on day of cut-over
- Supplemental engineering support for guidance and recommendation only for week after cut-over
- Configuration support for MFA for VPN
- Provide administrative training to town IT team
- Provide access to cloud solution provider portal for management of licensing to town IT team
6. Responsibilities
- Changes to existing systems required for vendor to initiate, perform, and complete migration adhering to internal change policies
- Software deployment to end user systems as part of migration process adhering to internal software deployment policies
- Communicate changes, timelines, outages, and training material to town end users

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 11 August, 2020

Category : Software, System and Application

Country : USA

State : New Hampshire

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