WD-8500 - USA (Ohio) - Website Development Consultant Services - Deadline June 12,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8500

Government Authority located in Ohio; USA based organization looking for expert vendor for website development consultant services.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide website development consultant services include (1) Mobile responsiveness that allows the website to be easily usable and scalable to a mobile phone or other device; (2) Ability to integrate with mobile ticketing and mobile payment options; (3) User-experience optimization and design that is intuitive, streamlined, and simple to navigate; and (4) An ADA compliant design that complies with accessibility guidelines.
1. Audit of the current website, including an outline of pages and content associated with each page, and with recommendations on how to ensure this content is migrated properly to the new website. 2. Research and reporting on industry best practices that should be followed. 3. Recommendations on how to best post and update electronic timetables in a user-friendly format to the new website as required a minimum of three times annually. 4. Research and report current website analytics, and recommendations on content migration and archives based on usage. 5. Recommendations for an adequate timeline for website redesign and deployment. 6. Cost recommendations to meet RTA’s objectives.
- 1. Mobile responsiveness: The website should employ best practices to optimize responsiveness to different devices. The majority of website visitors (>90%) visit our website via a mobile device. The layout should be truly scalable and adaptable to all device types while not interfering with the user experience. By scaling down to accommodate a mobile device, the website should not lose its key design elements or basic navigational functions. 2. Integration with mobile ticketing: The RTA is launching a mobile ticketing platform in 2020 through vendor Masabi and integration with the trip-planning application Transit. The new design should be able to seamlessly integrate with Masabi user portal to allow customers to research, purchase fare, and add funds to their account. This integration should not jeopardize the security of the customer’s financial information, nor be jarring as they navigate from RTA’s main website to the mobile ticketing portal. The landing page design for the mobile ticketing application and its subsequent training materials should be part of this integration. 3. User-experience optimization: The user experience should be at the forefront of decision making on content, layout, and navigation. Current design is not intuitive and easy to navigate. It should be simple to navigate and find RTA’s four most important information points: Route information, fare information, customer service information, and latest news. This experience should remain consistent across all current browsers (e.g. Firefox, Safari, Chrome, Edge, etc.) and from a desktop to mobile device. Attention should be paid to ensure content is engaging, interactive, searchable, and easy to update by RTA staff. 4. ADA compliant: The website must comply with the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1, with AA or AAA level compliance, and section 508 of the Rehabilitation Act of 1973. It should also be able to support multiple translations, including but not limited to Spanish, Chinese, Hindi, German, French, and Somali

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 12 June, 2020

Category : Web Design and Development

Country : USA

State : Ohio

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