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SEO-0682 - USA (Virginia) - RFI for Social Networking Site Tool - Deadline June 5,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SEO-0682

Government Authority located in Virginia; USA based organization looking for expert vendor for social networking site tool.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide social networking site tool to conduct effective and efficient discovery, reporting and removal of imposter social media accounts.
- The solution must have the ability to query at a minimum, but not limited to the following social media sites: Facebook, Twitter, LinkedIn, Snapchat, Instagram, YouTube, Sena Weibo, Whatsapp, Messenger, Wechat, TikTok, Viber, Line, Telegram, Qzone, Weibo, Reddit, Pinterest, Askfm, Tumblr, Flickr, VK, Odnoklassniki, MeetUp and Medium.
- The solution shall have in place or the ability to acquire business arrangements and agreements with the required social media organizations that will enable the solution to execute and perform successfully.
- The capability must have the functionality to view all identified accounts in one location
- Filtering functionality of profiles by last name, first name, rank, date, social media venue
- Drill down functionality for individual incident or alert by entity name, date, social media venue, picture and malicious links
- Risk rating of entity record
- Malicious link or virus attributes data associate to discovered alerts
- Hash tagging search, trending, and analysis capability (discovery of malicious activity)
- Discovery that includes name, rank, and picture of discoverable asset
- Bulk reporting buttons and features
- Capability must have functional workflow for removal and remediation, of discovered entities
- Capability must have functional whitelisting capability to convert false positives into whitelisted accounts that fall off the alert list
- Capability shall have functional ability to identify which discovered profiles contain malware or malicious links and redirects within each affected profile  
- Capability must have a functional, highly flexible customizable reporting feature allowing the manipulation of field data to be excluded or included in each report (e.g.  time and date stamps of found alerts, priority, comparable risk rating criteria, malware indication, last name, rank, first name, social media site, status including but not limited to closed, open, whitelist, reported for deletion etc.)
- Capability shall have functional customizable executive level reports, exportable by the customer in Adobe Acrobat .pdf and Microsoft Excel .xls formats containing desired and required information (e.g. last name, rank, social media site, risk level).
- Capability must have trending an analytical data available for further analysis by the customer. i.e.: bar charts, graphs, line charts, showing date, site and alert identifying trending and analysis of data
- Capability must have bulk reporting buttons and features automating the submission for identified “impersonators”
- Capability must include functional workflow processes to remediate alerts once government personnel complete human review and categorize alert profile as fake, fraudulent, or malicious. Remediation for the purposes of this document means that the alerted profile has been deleted by the social media site.
- Capability response time for reported Impersonation accounts is 6 weeks from the first day of reporting by the customer.
- Capability must have business agreements, processes and relationships in place for fictitious account removal from the following included but not limited to sites: Facebook, Twitter, LinkedIn, Instagram, and YouTube.
- Capability must contain training materials.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 5 June, 2020

Category : Social Media, Internet Marketing and SEO, Software, System and Application

Country : USA

State : Virginia

RFP Expired

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