SW-32506 - USA (California) - Contract Monitoring System - Deadline April 7,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-32506

Government Authority located in California; USA based organization looking for expert vendor for contract monitoring system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide contract monitoring system shall record, track and modify activities such as: audits, activity logs, guard information, contract discrepancy reports and field module reports.
- Contract Management and Compliance
o Contract Analysts create and manage contracts
o Addition and removal of facilities when needed
o Management view of monitors and assigned service planning areas, with facility and employee information details using fields or drill-down capability from a general view of the data to a more specific one.
o Reports (MS Excel format) on contracting agencies, facilities, personnel, permits, licenses, training, etc.
o Maintain personnel information, employment status, current and historical data of guard hires, separations, and transfers
o Maintain and query of guards with active and inactive status
o Ability to transfer data to include facilities and guards information to new contracts upon expiration
o Contract Monitors assigned collection of facilities
- Complaints, discrepancies, travel logs, inspections, audits, time tracking
o Real-time virtual and dynamic dashboards enabling multiple users to access a dashboard previously accessed and display real-time data specific to the user;
o Real-time virtual analytics on data collected;
o Real-time virtual data mining enabling users to graph, chart and create reports from data collected
o Real-time virtual ad-hoc reporting
o Encryption at Rest On-Premise Technology
o Photo upload and electronic signature capture capability
o Work-flow process to include work assignment, approvals and escalation
- Inspection Management (reporting and tracking workflow):
o Incident and Complaint Discrepancy Report (CDR) tracking and reporting (MS Excel format)
 - Mobile reporting and tracking of complaints and contract discrepancies by client departments and contract monitors
 - Workflow to change status of any open CDR
 - Approval workflow
 - Reassignment mechanism
 - List view for overdue open CDR’s
 - Status list views for closed CDR’s
o Audit management and reporting
 - List views (by facility, by service planning area, completed, upcoming)
 - Ad hoc inspections
 - Inspection findings
 - Guard assignment audit
 - Mobile update of contact information
 - Mobile photographs
 - Training checklists
- Resource utilization tracking for site visits
o Mobile travel log entry and reporting for mileage, drive times, inspection durations
- Staffing plan optimization and reconciliation
o File uploads (MS Excel, MS Word, JPeg image format) and comparisons of invoices to staffing plans to assist in regular accounting reviews
- File uploads (MS Excel, MS Word, JPeg image format) and comparisons of monthly staffing plans to existing contractor security guard data to assist in manually-intensive reconciliation (licenses, permits, training, certification, personal info) analytics and dynamic dashboard as defined.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 7 April, 2020

Category : Software, System and Application

Country : USA

State : California

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