ITES-2517 - USA (Birdsboro, Pennsylvania) - Information Technology Services - Deadline March 20,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2517

Government Authority located in Birdsboro, Pennsylvania; USA based organization looking for expert vendor for information technology services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide information technology managed services requires technical support for all aforementioned (section 3) devices, servers, networks, and systems to the government authority located in Birdsboro, PA.
- Infrastructure support 24 x 7 monitoring of critical servers and network/infrastructure components, 24 x 7 response to critical servers and network/infrastructure failures, cybersecurity and antivirus monitoring, support, and prevention, software licensing control, maintain accurate web-based inventory of devices by item, manufacturer, serial number, location and principal user, maintain accurate web-based inventory of equipment by item, manufacturer, serial number, location and principal user (if applicable) (i.e. – warehousing), maintain up-to-date list of all owner, administrative and use access and ownership credentials for all district owned, leased or controlled devices and equipment.
- On-Site Support to schedule technicians based on current project and help desk requirements secondary school day = 7:30 a.m. – 3:00 p.m., elementary school day = 8:00 a.m. – 3:30 p.m. and Lead technical schedule (minimum hours) = 8:00 a.m. – 4:30 p.m.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Friday, 20 March, 2020

Category : IT Services (Computer Maintenance and Technical Services), Call Center and Answering

Country : USA

State : Pennsylvania

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