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SW-31425 - USA (Pennsylvania) - Enterprise Resource Planning System, Implementation and Support Services - Deadline March 19,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-31425

Government Authority located in Pennsylvania; USA based organization looking for expert vendor for enterprise resource planning system, implementation and support services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide enterprise resource planning system, implementation and support services. The software systems that are currently utilized have extremely limited integration between each other, which creates the need for data to be manually transferred between systems or analyzed using multiple systems. The ERP solution proposed should support each department in streamlining their own processes, as well as provide departments with instant access to the information, data, and resources that they need from other departments. provide a hosted solution that will fully integrate with third-party systems being utilized, and include the functionality and modules needed to meet requirements.
- With Customer Service and Finance utilizing the customer service management and financial system for most of their job functions, those departments will have a higher need for an ERP system, while other departments may be able to perform most of their job responsibilities utilizing current third-party software.
- Describe functionality provided in each of the following modules and how they will support the Authority’s requirements.
  A. ERP
  1. Financial System
     a. General Ledger
     b. Budgeting
     c. Fixed Assets
     d. Accounts Receivable
     e. Cash/Bank Reconciliation
     f. Invoice Management
     g. Requisitions
     h. Purchasing and PO Management
     i. Accounts Payable
  2. Procurement Management
     a. Contract Management
     b. Vendor Management
  3. Project Management
     a. Project Management
     b. Project Accounting
     c. Restoration Management
     d. Water/Wastewater/Stormwater Management
     e. GIS Integrations
  4. Warehouse/Inventory Management
     a. Inventory Management
     b. Warehouse Management
     c. Equipment/Tools Management
  B. Customer Service Management
     1. CSM
     a. Utility Services Billing
     b. Meter Reading Management
     c. Payment Processing
     d. Compliance Management
     e. Collections Management
     f. Permits and Dye Testing Management
     g. Customer and Account Management
     h. Location Management
     i. Work and Service Order Management
  2. Customer Self-Service
     C. CMMS/Asset Management
  1. Asset Management
- The functionality listed will be needed throughout the ERP within every module. Describe functionality provided for each of the requirements.
     1. Document Management
     2. Form Builder Functionality and Management
     3. Notifications/Alerts
     4. User-Friendly Interface
     5. Role-Based Access and Permissions
     6. Automatic Workflows and Electronic Approvals
     7. History/Audit Logging
     8. Reporting/Analytics
     9. APIs for Integration
(2) A mandatory pre-proposal meeting will be held on February 21, 2020.
(3) All questions must be submitted no later than March 9, 2020.
(4) Contract period will be for five years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 19 March, 2020

Pre-proposal Conference Date : Friday, 21 February, 2020

Question Answer Deadline : Monday, 9 March, 2020

Category : Software, System and Application, Asset Management, Auditing, Finance and Accounting, Banking Services

Country : USA

State : Pennsylvania

Cost to Download This RFP Document : $ 5

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