SW-30799 - USA (Kansas) - Docket Management System - Deadline February 21,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-30799

Government authority located in Kansas; USA based organization looking for expert vendor for docket management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide project management and implementation of COTS application licenses, as well as design and development services required to deploy and support the application software.
- The Application Software must incorporate advanced technologies such as:
• Relational database technology;
• Electronic docket/case calendaring and scheduling;
• Data validation at time of entry
(b) In addition, the bidder must address the following requirements:
• Staff working on this project must sign a non-disclosure agreement due to the confidential nature of the data in this project.
• Licensing for the latest production version of the software package;
• Licensing for all required underlying tools;
• Appropriate modifications as jointly defined with KCC staff to enable the package to be implemented successfully in the agency;
• Training, training manuals, testing, test scripts, regression testing, and test documents;
• Project Management and guidance throughout the implementation of the software;
• Conversion of existing data, documents, and reference files; and
• Development of a mutually acceptable on-going contractual relationship that will provide for licenses, maintenance, and support for the package, as well as modifications and consulting services
(c) Hosting Environment: - A bidder should provide a detailed explanation of the proposed hosting solution for the KCC that will minimize capital expenditures and state support of infrastructure. Any or all of the following options may be presented:
• On premise hosting by KCC
• Managed hosting
• Cloud (e.g., Amazon, Google, etc.)
• Other bidder-proposed solution
- Solution Features and Functions: -
• The SOLUTION must be designed as a rule-based process that is accessible to both central and local administrative staff for maintenance;
• The SOLUTION must have a Graphical User Interface (GUI) with keyboard alternatives to mouse control;
• The SOLUTION must have a central production database and a separate development database;
• The SOLUTION security must be able to limit access to selected users, types of dockets, and selected documents in a docket. Security should be implemented through "database access roles" tables with menus defined and limited by each group's rights. Security should be granular at the data field level. SOLUTION reporting must also have the same security to limit access to selected users;
The SOLUTION must incorporate commonly used web security techniques such as secure sockets layer (SSL), transport layer security, or point to point encryption;
• The SOLUTION should allow for flexible and intuitive data entry and transaction flow through a docket record. The user interface should be customizable by job function with a customizable user toolbar. The SOLUTION should require a minimal number of keystrokes and screens to enter a transaction;
• The SOLUTION must provide a simple and robust search interface allowing for multiple criteria to be searched on.
• The SOLUTION must allow for ad hoc query, document generation, and reporting;
• The SOLUTION must have the ability to produce local custom reports and documents;
• The SOLUTION must be integrated with current interfaces and have the ability to create future interfaces;
• The SOLUTION must have the ability to send documents and messages via email; and
• The SOLUTION must provide for the following docket management functions:
1. Docket tracking;
2. Certificate of Service processing;
3. Document generation;
4. Statistical reporting;
5. Workflow;
6. Transaction auditing;
7. High availability and disaster recovery;
8. Document management integration;
9. External interfaces;
10. Appeal processing; and
11. Calendar integration with common email programs (e.g. Microsoft Outlook, Office 365).

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 21 February, 2020

Category : Software, System and Application

Country : USA

State : Kansas

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