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SW-29074 - USA (California) - Records Management System - Deadline December 5,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29074

Government Authority located in California; USA based organization looking for expert vendor for records management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide records management system to assist in workflow and case management needs and reporting,
- The ideal software solution will enable to improve established workflows and reporting
capabilities. In addition, the system should provide the ability to implement effective business processes and support management tools that guide program administration and reporting,
- The software, and any required hardware solution, must be consistent with network Local Area Network (LAN) and Wide Area Network (WAN) which include servers and workstations operating in a Windows environment,
- A solution offered which is compliant with the criminal justice information services security policy and is hosted on a server,
- The RMS solution is “modular” and part of a broader integrated software package for public safety services by any particular vendor, must be able to provide a seamless user experience to minimize duplicate search, entry, and edit functionality,
- RMS system must have a robust policy, permissions and security matrix with the ability to manage user access to the application,
- Include the cost of a “turnkey” solution for software installation and deployment, configuration, work flow analysis, configuration, and associated costs for a complete system,
- The proposed system must be scalable so that additional capacity can be added later without impacting the production system, designed to be resilient against hardware or software failures in one or more components, and include disaster recovery to fail-over to a redundant site or recover the system from bare metal with little to no data loss,
- General requirements: system administration, user interface, data query, reporting, and analysis, document management and attachments, system security, system interface, mobile accessibility, system documentation and training, personnel information management, help desk and support tracking.
(2) All the questions must be submitted no later than November 19, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 5 December, 2019

Question Answer Deadline : Tuesday, 19 November, 2019

Category : Software, System and Application

Country : USA

State : California

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