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ITES-2234 - USA (Washington, Illinois) - Information Technology Assessment Services - Deadline November 8,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2234

Government Authority located in Washington, Illinois; USA based organization looking for expert vendor for information technology assessment services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide information technology consulting services to assess the City’s information technology program and infrastructure, provide information technology support services, and develop short-term recommendations and a five-year strategic plan to the government authority located in Washington, IL.
- Meet jointly and individually with department heads and key personnel;
- Assess the city’s existing information technology infrastructure and network environment, including hardware, software, controls, policies, and procedures, to ensure that personnel have appropriate technology for current needs and that the network(s) is stable and secure (including meeting requirements for police systems and their interaction with outside);
- Assess existing back-up and disaster recovery equipment and procedures;
- Assess remote access capabilities for personnel;
- Review existing e-mail and website contracts and services to ensure existing and future needs are met;
- Provide practical and cost-effective short- and long-term recommendations to address any identified deficiencies in existing IT infrastructure and network environment;
- Ensure all systems have backward compatibility to tie into any older state or other outside systems;
- Monitor performance and maintain (including preventive maintenance and software updates) network and local hardware, software and virus protection, including plan for remote and on-site emergency response and “help desk” tech support for all departments as necessary;
- Assist with preparing annual budget recommendations;
- Research, recommend, and install new equipment;
- Train staff as systems are upgraded and introduced;
- Create and maintain up-to-date inventory and provide asset tracking for city computer and networking, licensing and maintenance equipment;
- Create and maintain five-year technology plan, including strategic planning and budgeting that aligns closely with the city IT systems; this should include the feasibility of the city hiring IT staff for a portion or all of its needs.
- Review current hardware and software maintenance contracts and performance;
- Maintain Internet connectivity, firewall and routers;
- Review existing and future broadband and telephone contracts and opportunities to ensure optimum bandwidth, speed, and price;
- Assist in research and selection of software products as needed;
- Provide appropriate weekly and monthly reports of findings and recommendations, with particular focus on risk-management concerns; and
- All other related and similar duties.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 8 November, 2019

Category : IT Services (Computer Maintenance and Technical Services)

Country : USA

State : Illinois

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