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ITES-2143 - USA (Beaumont, Texas) - Telecommunications and Information Technology Performance Management Program - Deadline October 15,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2143

Government Authority located in Beaumont, Texas; USA based organization looking for expert vendor for telecommunications and information technology performance management program.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide telecommunications and information technology performance management program for a performance-based management service focused on ensuring that county telephone, data, internet, cellular, and other information technology service providers are delivering and continue to deliver into the future, the services they have agreed to at the lowest possible expense to county to the government authority located in Beaumont, TX.
- To provide an ongoing professional management service in support of its efforts to reduce non-salary operating expenses in its telecommunications and information technology services office data and internet, telephone, fax, conferencing, cellular, security and building management, and other information technology services
- Analyze the current baseline inventory to identify opportunities for improvement including un-needed services, usage to service plan mismatches, historical billing errors, better rate options, alternative technology options
- The ability of staff to request support by phone, email, and through an automated support ticket
management system
- Delivery of ongoing reports to enhance county staff’s ability to monitor and manage the
telecommunications and information technology services including the services provided by the
respondent
(2) All question must be submitted no later than September 30, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

not applicable

Expiry Date : Tuesday, 15 October, 2019

Question Answer Deadline : Monday, 30 September, 2019

Category : IT Services (Computer Maintenance and Technical Services)

Country : USA

State : Texas

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