Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANSPORT-2703

Government Authority Located in Roanoke, Virginia; USA based organization looking for expert vendor for demand response transportation program service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide demand response transportation program service for Reservation system must include an option for telephone scheduling during business hours, Reservation system must distinguish and schedule accordingly for customers who require wheelchair or automated lift system, Dispatch service for drivers and trouble-shooting and customer service as needed and Dispatch must also work with drivers to record and report no-shows, must be able to purchase, a hosted solution, with web-based access to utilize, to share data regarding eligible riders and to audit records, Such hosted solution will have all requisite data security features necessary to comply with Virginia and federal law regarding electronically stored information,
- Transportation for eligible permanent County residents, and their personal care attendants, within service area map,
- Origin-to-destination service to include curb-to-curb, Fleet vehicles will be clearly marked with appropriate logos or signage to identify vehicles,
- Recording trips taken, tickets collected from citizens, monitoring riders to confirm eligibility, and collecting cash fares from riders,
- Submission of tickets, cash collected, and associated documentation on a bi-weekly basis to the government authority located in Roanoke, VA.
(2) A non-mandatory pre-proposal conference will be held on July 24, 2019.
(3) All questions must be submitted no later than August 15, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Not Applicable

Expiry Date : Monday, 26 August, 2019

Pre-proposal Conference Date : Wednesday, 24 July, 2019

Question Answer Deadline : Thursday, 15 August, 2019

Category : Transportation Services, Software, System and Application

Country : USA

State : Virginia

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