MB-3295 - USA (Texas) - EMS Billing Services and In-Field Patient Care Reporting Service - Deadline August 7,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3295

Government authority located in Texas; USA based organization looking for expert vendor for EMS billing services and in-field patient care reporting service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide Emergency Medical Services Accounts Receivable Billing services and In-Field Patient Care Reporting services.
- EMS Billing: -
a) Preparation and forwarding of bills for services and supplies to insurance providers and patients.
b) Insurance verification.
c) Account follow up on denials and appeals with insurance companies and governmental programs, i.e. Medicare and Medicaid.
d) Accurate and timely review of claims to verify completeness and compliance.
e) Electronic submission of Medicare claims and any insurance claims that can be accepted and paid electronically, except in cases where paper submission may have a financial benefit.
f) Revenues will be collected either by contractor.
1. If funds will be collected by contractor, the funds shall be disbursed on a weekly basis, either by wire transfer or check.
2. With the check or wire transfer, a detailed on-line report must be sent showing who paid, the amount paid, and the patient account that was paid.
g) Develop, implement and monitor extended payment plans with patients unable to pay in full.
h) Must provide paperless document management and scanning of all patient and insurance company correspondence, and allow secure online access to view and audit these records.
I) Must accept MasterCard and VISA credit cards as payment for EMS services rendered.
j) Must be actively involved in EMS billing.
k) Vendor shall be directly responsible for timely response to EPCR record request. The fee for records request shall be reasonable and included in the proposal for evaluation.
- EMS In-Field Patient Care Reporting System: -
a) Must be capable of seamless integration with billing services.
b) All software and hardware related costs, including upgrades, must be provided at the vendor’s expense.
c) Must meet all legal documentation requirements for patient encounters.
d) Must contain narrative assistance features.
e) Must allow custom software modifications, on a continuing as needed and requested basis.
f) The system must submit a report on a daily basis containing a summary of the EMS calls and the call locations for the previous day.
g) Mobile data entry devices shall be tested and approved.
h) Loaner data entry devices shall be provided by vendor while original devices are serviced.
I) EPCR entry shall accommodate web-based entry as well as entry from a mobile data entry device
j) 24-hour technical support for the EPCR system shall be in place at no additional cost to the city.
(2) Contract period will be for one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 7 August, 2019

Category : Medical Billing and Coding, Software, System and Application

Country : USA

State : Texas

RFP Expired

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