SW-19926 - USA (Georgia) - Risk Management Software System - Deadline November 21,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-19926

Government authority located in Georgia, USA based organization looking for expert vendor for risk management software system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide risk management software system to following
- Web-Based Health Care Provider and Enterprise Risk Management Software
• Health Care Provider Risk Management Module
• Enterprise Risk Management Module.
- General Requirements
• Supplier must be able to fully implement the system software within 30-60 days after contract
• Supplier must provide an annual comprehensive Performance and Accountability Report (PAR) or
comparable Reporting Document (s) that includes, but is not limited to, the following:
Supplier mission
• Performance, financial and other due diligent reports that full fill their duty of public integrity
• Installation and implementation planning process
• Business profitability
• Adherence to budget and cost requirements
• Internal Structure
• Strategy that ensures a successful implementation and that achieves the User goals and
• Timelines to ensure accuracy and completeness of work requirements
- Supplier must provide copies of their most recent System and Organization Controls Reports.
- System installation and implementation.
- System configurations.
- Assistance with data conversion.
- Application training.
- Software customization.
- Module process and workflow customization.
- Consultative Services.
- Software Manuals or User Guides to assist end-users with "how to" use the system, both in
written guide and associated images.
- Provide maintenance and technical support during pre and post system installation and
- Weekly, or as needed, Touchpoints during the system installation and implementation phases.
- Quarterly Touchpoints post system implementation.
- 24/7 Customer Service support.
- Immediate response to system failures.
-Unlimited user access and login reset functionality (ability for user to reset password linked to
security questions).
- Role base system access (ability to assign individuals to custom groups with established group
- Unlimited support calls and email notifications.
- Unlimited administrative training.
- Unlimited on-line training.
- Risk Assessment Performance Reports (completion status of assigned provider risk
Assessment and productivity).
- Provider Risk Assessment Results by State Fiscal Year (data exported from SharePoint).
- Performance Monitoring Reports (Healthcare Provider uploads data in PMR Database).
- Provider Dashboard and Heat Map – data sources = SharePoint, PMR Database, and Financial Analysis Worksheet (pre-defined worksheet with embedded calculations).
- Other internal Ad Hoc Reports (data exported from SharePoint).
(2) All question must be submitted no later than November 12, 2018.
(3) Contract period will be for one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Wednesday, 21 November, 2018

Question Answer Deadline : Monday, 12 November, 2018

Category : Software, System and Application

Country : USA

State : Georgia

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