RFP Notification Services

RFP ID: MB-0031
We are based in OHIO, USA and we are requesting proposals from qualified and experienced service providers (From USA Only), for Medical Billing and Collection Services. The contract will be for one (1) year, and may get renewed annually for two (2) additional years at our option.
[A] Notice Type: RFP (Request for Proposals)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Billing Information: Our Fire and Rescue Department anticipates providing approximately 12000 basic life support transports per year. The current rate structure for basic life support transport in the city is 550 USD plus 12.50 USD per loaded mile. We agree to accept the standard Medicare/Medicaid reimbursement for patients covered by those programs.
(2) Service Provider will be responsible for the billing, processing and collection of basic life support transport fees. This will include responding to all fee/program related inquiries and correspondence.
(3) Processing all accounts submitted by us in a timely manner primarily utilizing information supplied by our Fire and Rescue Department.
(4) Service Provider will be required to produce various reports to our Fire and Rescue Department as mutually determined.
(5) Service Provider must also meet any Health Insurance Portability and Accounting Act (HIPAA) requirements.
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their Office Premises within USA.
[E] Eligibility:
Onshore (USA Only)
[F] Deadline to Submit Proposals:
Questions (if any) can be submitted via email. A Pre-Submittal Conference (ATTENDANCE WAS OPTIONAL) was held on July 21, 2010 at 13:30 Hrs. Deadline for receipt of proposals is August 3, 2010 by 14:00 Hrs (local time).
Cost to Apply: $16.99

RFP ID: MB-0030
We are based in NEW YORK, USA and we are requesting proposals from qualified and experienced service providers (From USA Only), for Medicare Part B Billing Services. The anticipated term of the Contract is: January 1, 2011 and shall continue through to December 31, 2013, with two one-year options to renew at our discretion.
[A] Notice Type: RFP (Request for Proposals)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Service Provider shall describe how they will provide on-site instruction and telephone support of Medicare Part B requirements to our rehabilitation and nursing staff, as needed.
(2) Reports shall be generated by us on a quarterly basis for physical therapy, occupational therapy, speech therapy, and physician services, and on an annual basis for immunizations. Service Provider shall confirm their ability to obtain the hard copies of these detailed reports and related documentation of health services provided to residents that are eligible for Medicare Part B billing.
(3) Service Provider shall describe how they will extract the data from the detailed report(s) for applicable claim documents and submit claims to the appropriate fiscal intermediary or carrier, depending on the claim, for all eligible Medicare Part B billing charges on behalf of us.
(4) Service Provider shall describe how they will perform follow-up services for resolution and reimbursement of denied claims.
(5) Service Provider shall confirm its ability to receive copies from National Government Services, Inc. (Centers for Medicare & Medicaid Services) of the remittance advice reports detailing the payments made to us for billing of resident Part B services from Medicare.
(6) Service Provider shall describe how they will submit an invoice for payment for Services provided based on the remittance advice.
(7) Service Provider shall confirm their ability to review our record procedures and shall describe how they will provide us with information to enhance efficiency of recordkeeping to meet Medicare regulations.
(8) Service Provider shall confirm their ability to follow New York State Public Health laws and Federal HIPAA regulations regarding confidentiality of patient records.
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their Office Premises within USA.
[E] Eligibility:
Onshore (USA Only)
Note: Subcontracting is allowed. Also it should be noted that last date to submit questions has passed, however, we include all the information on that (if there is any).
[F] Deadline to Submit Proposals: August 27, 2010 (A NON-MANDATORY Conference has been passed)
Cost to Apply: $16.99

RFP ID: MB-0029
We are based in Texas, USA and we are requesting proposals from qualified and experienced service providers (From USA Only), for Emergency Medical Services (EMS) Billing and Collection. The contract will be of three (3) years, and may be renewed each year thereafter for a maximum of two (2) one year terms at our option.
[A] Notice Type: RFP (Request for Proposals)
[B] Budget: Looking for Proposals
[C] Billing Information:
Over the past 3 years, our billed charges have averaged approx. 535000 USD per year. Actual transports have averaged approximately 1,400 per year during that same time period.
[D] Scope of Service:
(1) Service Provider shall undertake, through ethical and lawful means, the billing and collection of the our Emergency Medical Service (EMS) fees, with particular attention to the Consumer Protection Act, Texas Debt Collection Act, Federal Fair Debt Collection Practices Act, and all other laws applicable to this type of activity.
(2) Service Provider shall adhere to and implement current privacy standards of HIPAA requirements and follow national electronic data interchange standards and use national standard codes. Service Provider shall adhere to and be aware of the current billing requirements and contractual restrictions dictated by the Centers of Medicare and Medicaid Services, Texas Medicaid and Healthcare Partnership, the HIPAA and the Texas Worker’s Compensation Commission.
(3) The proposal will provide the following services: invoicing, statement processing, filing claims on behalf of patients with Medicare, Medicaid and other third parties, collection of all emergency medical service fees, and the establishment of monthly payment plans or alternative payment arrangements, when necessary, for patients financially unable to make one full payment. In addition, the proposal should include a detailed summary of all delinquent collections processes including but not limited to phone contact, dunning letters, third party debt collection, and credit bureau reporting.
(4) Service Provider shall suspend the billing and collection efforts on any account upon written notice to do so by our authorized representative.
(5) Service Provider shall not have the right to refuse to bill and collect any emergency medical service fee.
(6) Service Provider shall maintain adequate records of the services performed. All records will be made available for inspection and audit, without prior notice, by us.
(7) All standard billing, collection, and account status reporting formats will be in a format acceptable to us. Service Provider’s proposal shall include required reports and the desired schedule for furnishing each.
(8) Service Provider shall be able to receive billing information from us electronically.
[E] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their Office Premises within USA.
[F] Eligibility:
Onshore (USA Only)
[G] Deadline to Submit Proposals: August 6, 2010
Cost to Apply: $16.99

RFP ID: MB-0028
We are Oklahoma; USA based organization looking for expert vendor for outpatient coding and data entry services.
[A] Notice Type: Combined Synopsis/Solicitation
[B] Budget: Looking for best proposals
[C] Scope of Service:
(1) Provide diagnostic and procedural coding services to comply with Centers for Medicare and Medicaid Services (CMS) Correct Coding Initiative Edits (CCI) and Local Coverage Determinations (LCD), Office of the Inspector General (OIG) Rules and Regulations, American Hospital Association (AHA) guidelines including our coding requirements and various payer requirements.
(2) Provide data entry and abstracting services to comply with our data and statistical requirements to ensure all necessary data is abstracted from the patient’s health information as necessary to promote continuity of patient care, ensure compliance with Government Performance and Results Act (GPRA) and other performance-based quality indicators, to meet data collection requirements of other RPMS packages such as but not limited to, patient education protocols, the Diabetes Management System Audit, the Adverse Reaction Tracking System, the Immunization package, asthma package, and other RPMS packages as indicated.
(3) Coding/data entry/abstracting services must be fully coordinated and integrated with the facility Health Information Management Department in respect to services provided, professional relationships, Quality Assurance requirements and maintenance of standards of patient care.  The requirements may be unique and may vary infrequently from facility to facility.
(4) Timeliness of Work Produced: Outpatient coding shall be completed at 125 visits per coder in an 8 hour work day. Total coding outsourced should be completed no later than September 30, 2010.
(5) Reporting: Service Provider shall provide a weekly productivity spreadsheet for total visits completed.
(6) Meetings/Conference Calls: Service Provider shall attend meetings or conference calls scheduled by the project officer to address areas of concern and exchange information to ensure consistent high levels of professional services.  The project officer shall be responsible for scheduling and coordinating all meetings and conference calls.
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their Office Premises within USA.
[E] Eligibility:
Onshore (USA Only)
[F] Deadline to Submit Proposals: July 30, 2010
Cost to Apply: $14.99

RFP ID: MB-0027
We are Florida; USA based organization looking for expert vendor for Alarm Billing Services.
[A] Notice Type: Request for Proposal (RFP)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Process new applications for alarm users
(2) Process renewal applications
(3) Maintain records of alarm users operating in the Town
(4) Extract records that indicate locations of false alarms
(5) Justify which false alarms are billable, the rate at which each alarm is billable, and total amount of fee to be levied for each location
(6) Issue bills, at least monthly, to alarm users along with documentation of the delinquent addresses and billable amounts for each address
(7) Collect fees from alarm users as an agent of the Town and report to the Town the amount of fees collected including documentation of each transaction
(8) Identify and provide notice to alarm users that are delinquent by 30 days
(9) Report to the Town those alarms users that are delinquent by 30 days
(10) Respond to citizen complaints about lack of service to an alarm address
(11) Respond to miscellaneous citizen complaints concerning the false alarm billing collection and related services
(12) Provide monthly payments to the Town, less administrative fees, of monies collected
(13) Provide an annual audit to the Town that demonstrates the complete accounting of funds received, funds retained by the proposer, and funds paid to the Town
(14) Other related responsibilities to ensure proper administration of the program in its entirety
(15) The proposer shall be the point of contact for all contacts with alarm users.
(16) The proposer shall conduct at their cost a promotional campaign at the beginning of the contractual period to educate the public regarding the service. The promotional campaign may include radio and television public service announcements, billboards, print advertisements, television interviews, newsprint articles and other vehicles for promoting the usefulness of the Town of Davie False Alarm Ordinance. The campaign shall include assertion that Police responses to false alarm are a costly waste of taxpayer money and major public safety concern because false alarms divert police officers from real emergencies and delay the response time for more critical calls.
[D] Eligibility:
Onshore (USA Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within USA.
[F] Deadline to Submit Proposals: July 29, 2010
Cost to Apply: $14.99

RFP ID: MB-0026
We are California; USA based organization looking for qualified and experienced service provider for Air Medical Billing Services.
[A] Notice Type: Request for Information (RFI)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Contractor needs to provide comprehensive medical billing for patients who are transported by Fire-Rescue Department helicopters.
(2) Provide information on best practices necessary to ensure billing capability to bill those persons who are transported by helicopters.
(3) Provide information on how to monitor performance to ensure contract compliance, safety and security of assets.
(4) Provide information on what type of qualifications and training is necessary for qualified personnel to efficiently and effectively maintain an aero medical billing service.
[D] Eligibility:
Onshore (USA Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within USA.
[F] Deadline to Submit Proposals: August 6, 2010
Cost to Apply: $14.99

RFP ID: MB-0025
We are British Columbia; Canada based organization looking for expert vendor (From CANADA Only) for Collection and Reporting Services. Vendor needs to provide physician billing and statistical reporting services for over 180 physicians contracted with us. Contract will be of two (2) years and can be extended further for three (3) years.
[A] Notice Type: Request for Proposal (RFP)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Pick up physician billing and statistical data from the physician groups which are located throughout Vancouver Island. Service Provider will pick up documents from central locations in Victoria and Nanaimo or other locations as mutually agreed on a regular basis for processing.
(2) Follow up on missing billing and statistical data from physician contract groups.
(3) Entering data from service billing and encounter forms into database system. These forms will have an approximate of 13 data elements which are Physician Name, MSC-Billing Number, Date of Service, Patient Surname, Patient First Name, Date of Birth (DOB), Provincial Health Number (PHN), Fee Code, Diagnostic Code, Number of times seen/day, Referred to/by, Location Code (required for rural communities only) and Facility Code (required for specific fee codes only).
(4) Transmit Medical Services Plan (MSP) billings through Teleplan Electronic Medical Claims System
(5) Bill third party (WCB, ICBC, etc.) and follow up and collection of accounts receivables;
(6) Providing regular reporting on specified data including encounter record data, MSP billing data and third party billings, rejections and resubmission rates.
(7) Inform us of any long term third party bad debts which we then collect internally.
(8) Work with physician groups to improve billings as decided with Corporate Director, Medical Affairs or delegate, who is provided with adequate information to support appropriate revenue accruals and bad debt transactions at the end of each accounting period
(9) Service Provider will have to ensure:
a) Accurate and complete entry of data forms into the database system
b) All reasonable and appropriate efforts are taken to maximize revenues
c) All data is submitted in a timely manner to the Medical Services Plan (MSP) of British Columbia and meets Teleplan Specification for Transmission which can be found at http://www.health.gov.bc.ca/msp/infoprac/teleplanspecs/
d) Secure storage and confidential disposal of records per our appropriate policy.
e) a disaster recovery plan is in place
(10) Service Provider will maintain appropriate software and related updates to support the efficiency and effectiveness of systems and processes.
(11) Privacy and Security Requirements: Service Provider will maintain the confidentiality of the data.
(12) Quantity: Service Provider will be required to enter an estimated 269,000+ forms annually. Service Provider will commit to a reasonable volume of transaction entry daily, weekly and monthly recognizing that there will be fluctuations in workload.
[D] Eligibility:
Onshore (Canada Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within Canada.
[F] Deadline to Submit Proposals: July 8, 2010
Cost to Apply: $18.99

RFP ID: MB-0024
We are Texas; USA based organization looking for expert vendor for Medical and Collection for Air Ambulance.
[A] Notice Type: Request for Qualifications (RFQ)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Service Provider shall provide services that will achieve the following objectives for Air Ambulance:
(a) Improve timeliness and accuracy of patient care reports, the billing process, and accounts receivable.
(b) Increase revenue collections (including delinquent account collections).
(c) Boost customer service by decreasing errors.
(d) Decrease program business costs.
(2) Patient Charges: i) For Resident - 3400 USD and ii) For Non-Resident - 7500 USD. Mileage is set at 85 USD per loaded mile. In 2010, approximately 800 patient transports are expected.
(3) Service Providers within 50 miles from zip code 78701 are eligible to propose or send their responses for this tender.
(4) Since, Time is of the essence in this contract, Service Provider shall perform all the services and activities in a timely manner at highly professional and ethical standard.
[D] Eligibility:
Onshore (USA Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within USA.
[F] Deadline to Submit Proposals: July 19, 2010
Cost to Apply: $18.99

RFP ID: MB-0023
We are Wisconsin; USA based organization looking for expert vendor for Pre-Hospital Emergency Medical Care.
[A] Notice Type: Request for Qualifications
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Collect billing data electronically.
(2) Short-out the data, prepare an invoice, a statement or a claim for service to appropriate individual or agency.
(3) Verify dates, times and all other pertinent information to facilitate the billing process.
(4) Other standard process mentioned in RFP document in detail.
[D] Eligibility:
Onshore (USA Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within USA.
[F] Deadline to Submit Proposals: July 22, 2010
Cost to Apply: $19.99

RFP ID: MB-0022
We are Texas; USA based organization looking for expert vendor for Medical Services. Contract will be for the period of 3 years.
[A] Notice Type: Request for Qualifications
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Medical Control
- We are looking for qualified vendors to provide Medical Control Services.
- Physicians provided by the successful vendor must meet the qualifications of 22 TAC Section 197.3, as Medical Control physicians.
- Provide continuous physician coverage, by two-way voice communications twenty four hours a day, seven days a week.
- All Medical Control physicians utilized in fulfilling the terms of this contract shall be licensed to practice medicine in the State of Texas.
- All Medical Control physicians shall be ultimately responsible for pre-hospital care.
(2) Medical Training
- Vendor will submit an RFQ demonstrating the ability to perform education and certification services for the Emergency Management Services System (EMSS):
- Conduct advanced, special and supplementary courses for the EMSS for EMT-Basics, EMT-Intermediates, EMT-Paramedics and EMSS medical instructors as required for certifications by the Texas Department of State Health Services and as dictated by the needs of the Fire Chief or designee and the Medical Director.
(3) Infectious Control
- Provide Infectious Disease Control functions
- Develop programs for education, counseling, and standardization of equipment, procedures and policies involving exposure to infectious diseases
- Develop a system for the treatment, follow up and documentation of infectious disease exposure. Provide initial follow up for 100% of reported, suspected exposures.
(4) Immunizations Services
- Develop a program of immunizations for personnel selected by us.
- Coordinate with the us on the purchase of immunizations. We will provide the funds and specify the immunizations that will be purchased.
- Immunizations shall include, but are not limited to: Hepatitis A, Hepatitis B, TWINRIX, TDaP, PPD, Seasonal Flu, Pneumonia, and any vaccine recommended for first responders by the Center on Disease Control.
[D] Eligibility:
Onshore (USA Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within USA.
[F] Deadline to Submit Proposals: June 30, 2010
Cost to Apply: $18.99